Administration Officer
Operation
Job Responsibilities:
- Responsible for providing operational and administrative support to the Operation Manager;
- Work closely with Operation Manager and dental service coordinators on centralized operation projects e.g. clinic management system, procurement manpower allocation and outreach program, etc. according to the operational and service development needs;
- Produce operation reports as assigned by Operation Manager;
- Serve as a backfill for dental service coordinators/dental surgery assistants across clinics and outreach services as and when required;
- Work closely with internal and external parties on coordinating repair and maintenance of clinic facilities as required;
- Monitor the ordering supplies of dental clinics and process renewal of facility license, from central Operations perspective;
- Support Operation Manager in handling patient complaints and perform investigation as needed;
- Support Operation Manager in preparing course plans and materials as well as deliver ongoing training to dental surgery assistants as needed;
- Keep abreast of updated legislation and clinical operations practice in dental field;
- Assist in conducting audits and self-inspections in dental clinics to ensure compliance and proper clinical practices are adopted;
- Support special and ad hoc duties as and when required.
Requirements:
- Bachelor degree in business administration or a related discipline;
- Certificate in dental nursing is preferred but not essential;
- At least 3 years administrative / operations experience in dental clinic/ healthcare setting;
- Well-versed of clinic management system implementation
- Strong organizing and communication skills;
- Able to work with various people in different capacities and good at collaborating across teams;
- Proficiency in Microsoft applications, such as word, Excel and PowerPoint, etc.
- Pleasant, well-organized, customer-oriented with high learning agility;
- Good command of spoken and written English and Chinese
Interested candidates are invited to submit their full resume, including availability, current, and expected salary to the Human Resources Department at recruit@yang.org.hk.
For more information about YDC, please visit our website: https://yangdental.org.hk.